If you are a customer located in the European Union (EU), you have the right to withdraw from your purchase.

To exercise your right of withdrawal, please submit a withdrawal request within 14 days of the date you receive your order. You can do this by completing and submitting our Withdrawal Request Form below:

Once we receive your withdrawal request, we will provide instructions on how to return your items via email by next business day.

Return Conditions

Please note that all returned items must comply with our standard Returns Policy. This includes requirements that items:

  • Are returned within the applicable return period.

  • Are unworn, unused, unwashed, and in their original condition.

  • Have all original tags attached.

  • Are returned with any relevant documentation provided.

For hygiene reasons, we reserve the right to refuse returns that do not meet the conditions outlined in our Returns Policy where permitted by law.

Refunds

For full details regarding eligibility, return requirements, and exclusions, please refer to our Returns Policy.

If you have any questions regarding your withdrawal rights, please contact us at sales@wonsie.com.au.