How can I get a copy of my invoice?

When you place an order, you’ll receive a confirmation email that includes a link to download your itemised invoice.

Can I exchange sizes?

Yes! If the size isn’t quite right, we’re happy to offer an exchange or refund within 30 days of delivery.
Items must be unworn, unwashed, and have all original tags attached.

To arrange an exchange:

• Email us at sales@wonsie.com.au with your order number

• We’ll send you instructions for returning the item

• Return postage is the buyer’s responsibility

If exchanging for a higher-priced item, we’ll refund your original purchase so you can place a new order.

Read our full Refund/Exchange Policy for more information.

How do I use my NDIS funding to order?

We support NDIS participants!

• If you’re self-managed, simply order online and use the invoice from your confirmation email for claiming.

• If you’re plan-managed or agency-managed, we can provide an invoice or claim through the NDIS portal.

Visit our NDIS page for full instructions.

Can I customise a Wonsie to suit specific needs?

Unfortunately, we’re unable to offer customisations. Our garments are made in bulk to meet demand, so we can’t alter designs or fastenings.

Can I shop in my own currency?

Yes! International customers can now view prices and complete checkout in several major currencies

Why does my basic bodysuit garment look different from the photo?

Our unique cuts may look different off the body - especially the short leg shape, which becomes clear when worn. We recommend trying the item on to see the intended fit.

Love our products? Become an affiliate partner!

If you love Wonsie, we’d love to have you help spread the word by joining our affiliate program!

As an affiliate, you’ll earn a commission for every sale made through your referral link. Once your account is approved*, you can create unique links to share on your blog, newsletter, or social media platforms. When someone makes a purchase using your link, you’ll receive a commission.

Please read the terms and conditions at the bottom of the registration page for more details.

*Accounts are subject to approval. Note: ‘coupon’ or ‘discount voucher’ sites will not be accepted into the program.