Registered NDIS Provider
Wonsie Pty Ltd
NDIS Provider Number: 4050130800
At Wonsie, we’re proud to support Australians living with disability, along with their families, carers and support teams.
Wonsie products are specialised adaptive clothing and accessories designed to support personal care, continence management, safety and daily living needs.
Modified and adaptive clothing is included under Assistive Products for Personal Care and Safety in the NDIS Supports List. Many Wonsie products may also be considered Low Cost Assistive Technology when they meet the participant's individual disability-related needs and NDIS funding requirements.
We provide adaptive clothing solutions for children, teens and adults with disability, sensory needs, continence support requirements and everyday care needs, with a focus on comfort, dignity and practical daily living.
Our range includes adaptive bodysuits, secure back-zip clothing, adaptive swimwear and continence-friendly garments designed to support personal care and make everyday care routines easier.
NDIS Support Categories
Depending on the participant's individual needs and plan, Wonsie products may fall under:
Assistive Products for Personal Care and Safety
This may include:
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Modified and adaptive clothing
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Adaptive bodysuits
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Specialised clothing supports
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Assistive products for dressing and personal care
Consumables (Core Supports)
Low Cost Assistive Technology and eligible disability-related consumables may be purchased using funding from the participant's Core budget, subject to their available funding and individual NDIS plan.
NDIS funding can only be used for products that are NDIS supports, are related to the participant's disability and are in line with their NDIS plan.
If you are unsure whether a Wonsie product is appropriate to purchase using your NDIS funding, we recommend speaking with your:
Wonsie Pty Ltd cannot guarantee NDIS funding or claim approval.
How to Order Using NDIS Funding
We support:
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Self-Managed participants
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Plan-Managed participants
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Agency-Managed (NDIA-Managed) participants
Step 1
Add your selected Wonsie products to your cart.
Step 2
On the cart page, click the green button:
“YES – Are you NDIS Plan or Agency Managed?”
Step 3
Complete and submit the NDIS Order Form.
You will receive confirmation that your form has been successfully submitted and a copy of your submission via email.
Step 4
We will review your order and email an invoice to you and/or your Plan Manager, generally within 2 business days.
If you have not received your invoice after this timeframe, please contact sales@wonsie.com.au.
Step 5
Orders are dispatched once the applicable payment or NDIS claim process has been successfully completed.
Additional Information by Plan Type
Plan-Managed
We email your invoice directly to your Plan Manager and copy you into the correspondence.
Your order will be dispatched once payment has been received from your Plan Manager.
Self-Managed
You can place your order directly through our website and pay at checkout. You can then submit your invoice or receipt to the NDIS for reimbursement.
Alternatively, you may request an invoice through our NDIS Order Form before making payment.
Please ensure you have sufficient available funding and that the products are appropriate to purchase using your NDIS plan.
Agency-Managed (NDIA-Managed)
For participants using the newer NDIS computer system, Wonsie may send you a My Provider relationship request through the my NDIS provider portal.
We recommend accepting Wonsie as your My Provider before we submit your claim, as this allows the NDIS to recognise Wonsie as an approved provider relationship for your plan and can help claims to be processed more quickly.
What you need to do:
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Look out for a notification from the NDIS advising that Wonsie has requested to become your My Provider.
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Log in to the my NDIS participant portal.
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Go to the Relationships section.
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Review and accept the Wonsie My Provider request.
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Once accepted, Wonsie will be recorded as your My Provider and we can submit eligible claims directly to the NDIS.
If Wonsie has not been recorded as your My Provider, the NDIS may contact you or your nominee to verify a claim before payment is made. This may result in additional processing time.
For participants who remain on the older NDIS system, a My Provider relationship may not be required and Wonsie will follow the applicable existing NDIS claiming process.
Your order will be dispatched once the NDIS claim has been successfully processed and payment has been received.
Please note: Wonsie cannot guarantee that a claim will be approved. You must have sufficient available funding and the products purchased must be appropriate for your individual disability-related needs and NDIS plan.
Wonsie Pty Ltd NDIS Provider Number: 4050130800
If you need assistance accepting a My Provider request or understanding your NDIS funding, please contact the NDIS or your support team.
Feedback & Complaints
We value feedback and aim to resolve concerns promptly, respectfully and fairly.
If you are not satisfied with our response, you may contact the National Disability Insurance Agency:
Phone: 1800 800 110
Website: NDIS
You can also learn more through our Complaints Policy available on our website.
