NDIS funded purchases
NDIS Provider #4050130800
Wonsie Pty Ltd
We’re proud to be a registered provider for the National Disability Insurance Scheme (NDIS) — supporting Australians with significant and permanent disabilities, their families, and carers to live fuller lives.
Most of our products fall under the NDIS categories:
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Modified and Adaptive Clothing
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Products to Manage Incontinence
(as listed on page 8 of the 2024 NDIS Inclusion document under Assistive Products for Personal Care and Safety).
🛒 How to Order Using NDIS Funding
Whether your NDIS plan is Self-Managed, Plan-Managed, or Agency-Managed, you can easily order Wonsie products. Here’s how:
Step 1: Add your chosen Wonsie products to your cart.
Step 2: On the cart page, click the green button: “YES – Are you NDIS Plan or Agency Managed?”
Step 3: Fill out the NDIS Order Form and submit it.
You'll receive confirmation on-screen and receive a confirmation email.
Step 4: We’ll email an invoice to you and/or your Plan Manager within 2 business days.
Didn’t hear from us? Please contact sales@wonsie.com.au.
Step 5: We ship your order once payment is received.
Returns and Exchanges
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Agency-Managed orders: Only eligible for exchanges (no refunds), due to NDIS fund processing rules.
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All other orders: Eligible for exchange under our regular returns policy.
Additional Information Based on Your Claim Method
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Agency Managed:
We claim directly via the NDIS Provider Portal (PRODA).
👉 Ensure Wonsie Pty Ltd (Provider #4050130800) is listed as an approved provider on your plan (especially if you’re a PACE participant). -
Plan Managed:
We email the invoice to your Plan Manager (and CC you).
Your order ships once payment is received. -
Self-Managed (Direct Claims):
Place your order on our website and use your confirmation email/invoice to claim reimbursement from the NDIS. Alternatively you can also request an invoice via our form.
💬 Need Help?
We’re here to assist!
📧 Email: sales@wonsie.com.au
For unresolved issues, you can contact the NDIA:
📞 1800 800 110 or visit ndis.gov.au